Refund policy
Return & Exchange Policy
At Unfold, we want you to be satisfied with your purchase.
Returns
We do not offer returns or refunds on any products once they have been delivered.
Exchanges
If you receive the wrong size or experience any issue with your product, you may request an exchange within 5 days of the delivery date.
To be eligible for an exchange:
- The exchange request must be made within 5 days of receiving your order.
- The product must be unused, unwashed, and in its original condition.
- All original tags and packaging must be intact.
- Exchanges are subject to product availability. If the requested size or item is unavailable, our team will assist you with a suitable alternative.
Non-Exchangeable Items
Products that are worn, washed, damaged, altered, or returned without their original tags and packaging are not eligible for exchange.
Need Assistance?
For any exchange-related queries, please contact us via email during our business hours. Our team will be happy to assist you.
This version clearly communicates that there are no returns or refunds, but customers can exchange their product within 5 days if the size doesn't fit or if there is any issue with the product.